Pricing

 
 
 

Affordable Plans & Pricing For Our Esteemed Clients !!!



  •  Standard
    Good Choice For Beginner
  • $10
    $10/Agent/Month (Billed Yearly)
  • Incident Management
  • Email Support
  • Ticket Support
  • Knowledge Support
  • Track Record
  • Intelligent Work Flow
  • Buy Now!
  • Enterprise
    Get Everything
  • $50
    $50/Agent/Month (Billed Yearly)
  • Incident Management
  • Email/Ticket Support
  • Knowledge/Track support
  • Intelligent Work Flow
  • Asset Management
  • Purchase and Order Module
  • Buy Now!

Customized Plans & Packages Offer by RegitWise Service Desk

RegitWise Help Desk

 Feature List Standard Professional Enterprise
Ticket Management
Email Ticketing
Reusable replies with canned responses
Automatic solution suggestion
Automatic email notifications
Custom ticket views
Add tags to tickets, solutions and contacts
Merge tickets
Add public and private notes to tickets
Add watchers to a ticket
Time tracking
MULTI-CHANNEL SUPPORT
Multiple incoming and outgoing mailboxes
Integrated live chat
HELPDESK AUTOMATION
Automatic ticket assignment using Dispatch’r
Time-triggered automation using Supervisor
Event-triggered workflow automation with the Observer
Multi-task workflows with one-touch Scenario automation
Email commands
Automatic ticket assignment within group (Round robin)
SLA MANAGEMENT
Business rules management through SLAs
Escalation email for SLA violation
Multiple SLA policies
Product, group and company level SLAs
KNOWLEDGE-BASE
Email to knowledge-base
SEO optimization for solutions
Suggested solutions
MOBILE CUSTOMER SUPPORT
Mobile optimized HTML5 app
MobiHelp
MULTI-LANGUAGE
Multiple customer portal Languages
Multiple agent portal languages
Dynamic email notifications
REPORTING
Exporting reports
Basic reporting
Advanced reporting
Enterprise reporting
CUSTOMIZATION
Customizable agent roles
Divided Scope/Departments
SECURITY
Single Sign On
Single Sign On with SAML
Wildcard SSL
Custom SSL certificates
Custom Email Servers
Asset Management
Netlog PC inventory
Purchase and Order module
Streamlined purchase and order module with workflow

How to pay?

For online payment queries please call: 08 766 70 20 (Sweden callers)
+46 (0)8 766 70 20 (International).

Need help?

Payments made online are confirmed via an automated email message.

We accept payments

We do accept all the major cards includes mastercards & VISA cards.

Use these systems

Plans-packages-regitwise-servicedesk


Satisfied Customers of RegitWise Service Desk !!!

dramaten-svart-logo
bostik-logo
riw-helpdesk-customer
grand-helpdesk-customer-logo
rahmqvist-helpdesk-customer
lw-helpdesk-customer-logo

Call us today On +46(0)87667020 or E-mail Us On enquiry@riwhelpdesk.com

Check out the excellent services and best quality products given by RegitWise Service Desk. Try the 30 days free trial and get accustomed with RIW Service Desk.